Injectable Client Preliminary Information Letter

Medical Aesthetics & Laser Spa Serving Sherwood Park, Spruce Grove, St. Albert & Nearby Edmonton, Alberta


Posted: June 12, 2020

Dear Client:

You have been a valued client of True Balance over the years. We appreciate that these are trying times with many unknowns as they relate to the Covid-19 virus and risk. As you have indicated a desire to proceed with injection services, this pamphlet has been designed to answer many of your questions and prepare you for a comfortable and safe visit.

1. You will notice many changes to the operation of the clinic. The mechanics of your next visit will be sent to you ahead of time in a separate letter. All of these changes exceed Government regulations regarding cleaning, disinfection and prevention of disease spread. The overarching intent of these measures is to keep you and our staff safe.

2. You will be asked to sign a Covid-19 specific consent form before arrival or at your next visit. Although we believe very strongly that the science supports the safety of any treatments we are offering at this time, this is a necessary part of a business risk management strategy.

3. There appear to be no risks to the use of Dysport and Botox at this time. The only noticeable change will be to the safety equipment your injector will be wearing.

4. There are some uncertainties related to the use of fillers in the peri-nasal and lip areas. The experience is rapidly evolving, as clinics in many areas of North America and Asia are ahead of us on this particular curve. True Balance will actively seek and update protocols as safety of filler injections in these areas becomes established. Your injector will only recommend and perform filler injections in a location and fashion they feel are safe for you. Please be prepared for a treatment specific discussion with your injector if you desire filler treatment.

If you have any questions or concerns, please contact your True Balance location by phone, email or text message. 


Dr. Ron Brown 

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