Yesterday afternoon, the Alberta government announced new restrictions effective December 13th at midnight which will affect many True Balance services. We have outlined below the initial measures we will be taking over the next few days and ask for your patience - especially with our reception team as they continue to contact clients with bookings and answer inquiries/concerns; all while handling their regular daily duties at the front desk.
The following services will be temporarily unavailable after December 13th - resuming when the new restrictions are lifted:
- All laser services
- All spa / aesthetic services
- All injectable services (excluding Medical Botox Migraine treatments)
- Massage services
The following services will remain accessible:
- BHRT appointments by phone
- Gynecology clinics
- Medical HCG appointments
- Medical Botox Migraine treatments
- Physio / Acupuncture appointments
- Retail products & gift card purchases (curb-side pickup and shipping available)
We understand this may be disappointing news to our dear clients. Our entire team is working diligently to accommodate our guests as much as possible, and we will update you in the next few days with any new information. We want to thank you for your continued support since the beginning of the pandemic. Your support has allowed us to remain open and has provided us the confidence and security that our clinics will fully reopen when the government deems it safe to do so.
We stand behind our communities and trust these measures will lower the devastating impact of Covid-19. We trust that you and your loved ones will remain safe.
True Balance Medical Spa